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lol no response my ass... I play on global poker, often, I regularly cash out from there... yes you have to share bank details, how else would you get money deposited to your account... Also they have a link at the bottom of their site "Contact Us" in there, if you have any issues you can send them a "ticket" about whatever your issue is, if you did this, you'd get a response within 24hrs. Usually takes me a cpl hours tops to hear back from them.