Winning Poker Network Tournament Cancellation Policies
The following is direct from the America's Cardroom website as it relates to Winning Poker Network tournament cancellations, refunds, and policies.
All references to America's Cardroom below pertain to WPN in relation to tournament policies.
Once a tournament has been entered, players must assume the risk of internet issues and disconnection. America's Cardroom accepts no responsibility for lost monies due to internet issues the player may have. Should a player become disconnected they will still receive cards, and pay blinds and antes. Players may voluntarily sit out during a tournament, but they will also continue to receive cards and pay the necessary blinds and antes.
Players may not hand off the tournament to another player unless it is due to internet failure and is done while making arrangements to get back online.
In the unlikely event that Americas Cardroom experiences a server crash, the hands and chip counts will be restored to what was dealt prior to the crash. Should the tournament need to be cancelled, players will receive funds based upon chip counts at the time of the crash.
In late registration: If a regular, turbo/hyper or rebuy and add on Multi-table tournament is in late registration and is cancelled, all players will receive the following compensation (including players who have busted): Tournament buy-ins, rebuys, re-entries and fees back. It will be as if the tournament had never been played.
Running (after late registration has closed): If a regular, turbo/hyper or rebuy and add on Multi-table tournament is in a running state and not yet in the money is cancelled, players that have been eliminated from the tournament will not receive any compensation for the tournament. Players that remain in the tournament will receive the following compensation: 1 buy in back (no re-entries, no rebuys or add ons), and the remaining prize pool (all guarantees are honored) will be distributed on a percentage basis according to each players chip stack.
For example, if there are 100,000 chips in play, the prize pool is $100,000. Each chip is worth $1, and you have 25,000 chips when the tournament is cancelled. You will receive $25,000 of the remaining prize pool. The maximum payout cannot exceed 1st places prize.
In the money: If a regular, turbo/hyper or rebuy and add on Multi-table Tournament is in the money and is cancelled, players that have been eliminated from the tournament will not receive any compensation for the tournament. Players that remain in the tournament will receive the following compensation: All remaining players will receive the next minimum payout when the tournament is cancelled, and the remaining prize pool will be distributed on a percentage basis according to each players chip stack.
For example, if there are 307,500 chips left in play and only 4 players left, after each player is awarded the next minimum payout of $95, there will be $260 left in the prize pool to distribute to the remaining field as per chip count. This is worked out as $260 remaining monies ÷ chips left in play = 0.000845. Therefore each chip is worth this amount. We then take this amount and multiply it by a player’s chip stack.
Player 1 – 152,205 x 0.000845 = $128.61 + $95, Player 1 will receive $223.61
Player 2 – 82,873 x 0.000845 = $70.03 + $95, Player 2 will receive $165.03
Player 3 – 45,500 x 0.000845 = $38.45 + $95, Player 3 will receive $133.45
Player 4 – 26,922 x 0.000845 = $22.75 + $95, Player 4 will receive $117.75
The maximum payout cannot exceed 1st places prize.
Knockout tournaments in late registration: If a knockout Multi-table tournament is in late registration and is cancelled, all players will receive the following compensation: all players that have been eliminated will receive their buy in and fee but will not receive their bounty back. For example, if you are in a $10 KO tourney, $8 goes towards the prize pool and $2 goes towards your bounty with a $1 fee. Any player that has busted will receive the $8+$1 and will have lost their $2 bounty. Players that still remain in the tournament will receive the full amount that they have paid for the tournament, buy in, bounty and fee. Any player that has been awarded the $2 for knocking out another player will keep this money.
Knockout tournaments in running state (after late registration has closed): If a knockout Multi-table tournament is in running state and not yet in the money is cancelled, players that have been eliminated from the tournament will not receive any compensation for the tournament. Players that remain in the tournament will receive the following compensation: one buy in back (no re-entries, no rebuys or add ons) and their own bounty. The remaining prize pool (all guarantees are honored) will be distributed on a percentage basis according to each players chip stack.
Knockout tournaments in the money: If a knockout Multi-table tournament is in the money and is cancelled, players that have been eliminated from the tournament will not receive any compensation for the tournament. Players that remain in the tournament will receive the following compensation: all remaining players will receive the next minimum payout when the tournament is cancelled and their own bounty. The remaining prize pool will be distributed on a percentage basis according to each players chip stack.
Satellites in late registration: If a satellite is in late registration and is cancelled, all players will receive the following compensation (including players who have busted): tournament buy-ins, rebuys, re-entries and fees back. It will be as if the satellite had never been played.
Satellites in the money or running state: If a satellite is in a running state or in the money stage and is cancelled, players that have been eliminated from the tournament will not receive any compensation for the tournament. All remaining players will receive the following compensation: the value of the seat will be turned into real money and will be divided evenly to all remaining players.
SNG’s will be refunded in two ways if they are cancelled: If all the original players in the SNG remain, (no players have busted out), all players will be equally refunded with their buy-in and fee. Additionally, if one or more players have busted from the SNG, players will have the prize pool divided amongst players by chip count after receiving their buy in and fees back. The maximum payout cannot exceed the 1st place prize.
Double or Nothing SNG's will be refunded in two ways if they are cancelled: If all the original players in the SNG remain, (no players have busted out), all players will be equally refunded with their buy-in and fee. Additionally, if one or more players have busted from the SNG, players will have the prize pool divided amongst the remaining players evenly.
Should any dispute or situation arise, all decisions made by Americas Cardroom management are final.